FAQ
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Do you use OEM (Original Equipment Manufacturer) glass for replacements?
We offer both OEM and high-quality aftermarket glass options. We recommend using OEM glass to ensure the best fit and compatibility, especially for vehicles equipped with ADAS.
What are the signs that my windshield needs to be replaced rather than repaired?
If your windshield has large cracks, multiple chips, or damage in the driver’s line of sight, it typically needs to be replaced rather than repaired.
How soon can I drive my car after a windshield replacement?
After a windshield replacement, we recommend waiting at least one hour before driving to allow the adhesive to cure properly. Your technician will provide specific instructions based on the adhesive used.
What kind of warranty do you offer on your services?
We offer an amazing warranty on all our auto glass repairs and replacements. This warranty covers any defects in materials and workmanship. Please ask for details specific to your service.
ABOUT
Why should I choose Apex Auto Glass for my repair or replacement?
Apex Auto Glass is committed to providing top-notch service, high-quality materials, and expert technicians. We ensure that your auto glass is repaired or replaced efficiently and safely, with a focus on customer satisfaction.
How do I prepare my car for a mobile service appointment?
Please park your vehicle in a safe, flat area with enough space for our technician to work around it. Remove any personal items from the dashboard and clear the area around the vehicle.
What happens if it rains on the day of my mobile service appointment?
If it rains, we may need to reschedule your appointment or find a covered location where the service can be performed safely. Our team will contact you to discuss the best options.
ADAS Calibration
What is ADAS calibration, and why is it important?
ADAS (Advanced Driver Assistance Systems) calibration involves recalibrating the cameras and sensors that support features like lane departure warnings, adaptive cruise control, and automatic braking. Proper calibration is crucial to ensure these safety systems function correctly after a windshield replacement.
How do I know if my vehicle needs ADAS calibration?
If your vehicle has features like lane departure warnings, forward collision alerts, or adaptive cruise control, it likely needs ADAS calibration after a windshield replacement. Your technician will inform you if calibration is required based on your vehicle’s specifications.
Can you perform ADAS calibration on-site?
Yes, we offer both static and dynamic ADAS calibration services. Depending on your vehicle’s requirements, we can perform the calibration on-site using specialized equipment to ensure your safety systems are accurately recalibrated.
Is ADAS calibration covered by insurance?
In many cases, ADAS calibration is covered by insurance as part of the windshield replacement process. We recommend checking with your insurance provi
Auto Glass
What types of auto glass services do you offer?
Do you offer mobile auto glass services?
How long does a windshield replacement take?
Instant Quote
How can I schedule an appointment?
You can schedule an appointment by calling us, visiting our website, or using our online booking system. We offer flexible scheduling to accommodate your needs.
How do I file an insurance claim for my auto glass repair or replacement?
Filing an insurance claim is easy. Contact your insurance provider to report the damage, and we can assist you with the documentation and direct billing process.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, insurance claims, and cash. Please contact us for more details on payment options.
Custom Cut Glass
What types of custom cut glass services do you offer?
How do I order custom cut glass for my vehicle?
To order custom cut glass, simply contact us with the specific measurements and details of your project. Our team will guide you through the process, ensure accuracy, and provide a quote. We can then schedule an appointment to install the custom cut glass at your convenience
How do I order custom cut glass for my vehicle?
We offer a range of glass types that can be custom cut, including tempered glass, laminated glass, and specialty glass for various automotive applications. Whether you need a unique shape for a classic car restoration or a custom fit for a modern vehicle, we have the expertise to meet your needs.
Auto glass Replacement
How long does an auto glass replacement take?
Most auto glass replacements are completed within 1–2 hours, depending on the type of glass and your vehicle model.
Will my insurance cover the replacement?
Many insurance plans cover auto glass replacement. Our team can assist you with the claims process to make it hassle-free.
Is it safe to drive immediately after replacement?
We recommend waiting at least 1 hour after installation to allow the adhesive to set properly, ensuring your safety on the road.